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Aliyar

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Oct 19

What you need to know about Total Experience

In 100 words or less —

Customer Experience

1 min read

What you need to know about Total Experience
What you need to know about Total Experience
Customer Experience

1 min read


Oct 19

You’ve probably heard of DARPA

It’s kinda like the real-world S.H.I.E.L.D. from the MCU. — Everyday things that define modern life started as one of their research projects. The internet, GPS, Virtual Assistants, GUI (Graphic User Interface), and even the BigDog from Boston Dynamics, were all developed or funded by DARPA. DARPA operates on the principle that generating big rewards requires taking big risks. So…

Research And Development

2 min read

You’ve probably heard of DARPA
You’ve probably heard of DARPA
Research And Development

2 min read


Oct 19

Regretful customers are more likely to churn than disappointed ones

Imagine being turned down for a promotion. How does it feel? — Personally, I remember feeling pride and joy in one moment and falling into sadness and anger with a tinge of anxiety soon after. Emotions alert us of any changes in our environment that might stop us from achieving an important personal goal. Our emotions help us course-correct and prepare for action. A widely used framework for understanding the role…

Customer

3 min read

Regretful customers are more likely to churn than disappointed ones
Regretful customers are more likely to churn than disappointed ones
Customer

3 min read


Published in

Management Matters

·Oct 16

5 habits that make you a better manager no matter your experience

Regardless of how many people you’re leading and how skilled you are, being a manager can be tough. — It’s been especially tough for me because I like to build personal connections with people. And it’s taken me a long time to learn how to do that over Teams. I’m usually the first to rant about the lack of formal leadership development programs, but there are some skills you…

Management

2 min read

5 habits that make you a better manager no matter your experience
5 habits that make you a better manager no matter your experience
Management

2 min read


Oct 10

Making room for critical thinking every day

Steve Jobs wore the same outfit every day. — Albert Einstein owned different versions of the same grey suit, and Obama only wore grey or blue suits. All because making fewer decisions reduces decision fatigue. Decision fatigue is a real thing. As John Tierney wrote in Willpower: “Decision fatigue helps explain why ordinarily sensible people get angry at colleagues…

Decision Making

3 min read

Making room for critical thinking every day
Making room for critical thinking every day
Decision Making

3 min read


Oct 10

What is hyperautomation?

In 100 words or less —

Automation

1 min read

What is hyperautomation?
What is hyperautomation?
Automation

1 min read


Oct 10

What you need to know about Distributed Enterprise

In 100 words or less —

Organisation

1 min read

What you need to know about Distributed Enterprise
What you need to know about Distributed Enterprise
Organisation

1 min read


Oct 10

Everything on the internet is a billboard — or at least, that’s what we’ve been taught

Your grandpa used to buy ad space along the highways, and you can do the same on Facebook. — Different media. Same outcome: eyeballs. Our latest obsession is the metaverse, NFTs, and the blockchain. It was social selling, influencer marketing, inbound, or personalisation not too long ago. And now everything that came before is finding its place in a world with the metaverse. The way we interact with the…

Customer Engagement

3 min read

Everything on the internet is a billboard — or at least, that’s what we’ve been taught
Everything on the internet is a billboard — or at least, that’s what we’ve been taught
Customer Engagement

3 min read


Oct 9

Every product needs an enemy and here’s why

People don’t change their behaviour unless their point of view is changed. — And we’re bloody stubborn at sticking to our opinions. We carry a mental file with our fears, desires, assumptions, and knowledge of everyone and everything. And anytime we’re reminded of it, we quickly reach out for that file and make a decision based on what’s in it. In the short…

Product Management

2 min read

Every product needs an enemy and here’s why
Every product needs an enemy and here’s why
Product Management

2 min read


Oct 9

Finding your purpose is badass

Rains fall, plants grow, and creatures thrive. — It’s easy to forget that in between the periods of tranquillity on Earth, there were mega-tsunamis, massive volcanic eruptions, and giant meteors that put life on the brink of extinction. And yet, here I am complaining about all the snow I need to shovel these days. All sound systems are…

Business

3 min read

Finding your purpose is badass
Finding your purpose is badass
Business

3 min read

Aliyar

Aliyar

60 Followers

Professional Expert Generalist.

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